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Login problems

Can't log in again? In this article we will give you useful hints so that you can log in again. You can find the login at

Frequent error messages

Email address or password is invalid.

If this message appears when you log in, then you have entered an incorrect e-mail address or password. Maybe you typed it wrong, try again and make sure to enter everything correctly. If this message still appears, we recommend you to reset the password here.

You need to confirm your email address to log in.

This error message means that the e-mail address you entered exists in the system, but you have not confirmed it yet. You need to confirm your e-mail address after registration and after changing the address in the settings. We will send you an e-mail with a confirmation link. Once you click on the link, the address is confirmed. Check if you have received such an e-mail. If not, you can find here help on how to manually confirm the email address.

en/login_help.txt · Last modified: 2020/12/26 08:53 by admin

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